Conversation intelligence for the real world

Stop losing customers at the counter.

On-Ground.AI listens to every conversation in your stores, in the field and on calls, and turns it into follow-ups and revenue.

22 Indian languages. Even mixed in one conversation.

LIVE SIGNAL · STORE #114
Intent score 40/100
01 · The problem

Every day, people walk in. Nobody hears them.

Conversations in stores, showrooms and call centers vanish the moment people leave.

02 · Hear

Every conversation, heard.

In stores, in the field and on calls, in 22 Indian languages.

03 · Understand

Heard, then understood.

Raw talk becomes clear signal your whole team can use.

04 · Act

Understood, then acted on.

So nothing falls through the cracks.

05 · Grow

Revenue you can see.

From first visit to closed deal, one clear picture.

“Is this the best price?”“Let me compare with another store.”“Do you have it in blue?”“I'll think about it.”“What about EMI?”No record. No follow-up.
Listening
HindiTeluguTamilBengaliMarathi+17 more
AIIntentContextSentiment
Nothing falls through
  • Every lead followed up
  • Every team aligned
  • Every location visible
Visit to revenue
Scroll
22 Indian languages · even mixed in one conversation
HindiBengaliTeluguMarathiTamilUrduGujaratiKannadaOdiaMalayalamPunjabiAssameseMaithiliSantaliKashmiriNepaliSindhiDogriKonkaniManipuriBodoSanskritHindiBengaliTeluguMarathiTamilUrduGujaratiKannadaOdiaMalayalamPunjabiAssameseMaithiliSantaliKashmiriNepaliSindhiDogriKonkaniManipuriBodoSanskrit
Code-mixedHinglishTanglishBenglishMixed in one sentenceAccentsNoisy floorsCode-mixedHinglishTanglishBenglishMixed in one sentenceAccentsNoisy floorsCode-mixedHinglishTanglishBenglishMixed in one sentenceAccentsNoisy floorsCode-mixedHinglishTanglishBenglishMixed in one sentenceAccentsNoisy floors

The real world is full of conversations. Most are never heard. We turn every one into something your business can act on.

86%of in-person visits never get a follow-up
3–5×rise in digital acquisition cost since 2020
$200B+opportunity across industries
What you get

Your team’s day, already sorted.

Every conversation becomes a clear next step. Managers open one screen and see who is ready, who needs a call and what customers keep asking.

  • Who is ready to buy or book
  • Who needs a call today, and why
  • What customers keep asking, store by store
TodayBOUTIQUE #114Sample data
126Conversations
31Showed interest
14Follow-ups due
Follow-ups for the day
A
Ananya R.Asked about the new collection, size M
Call today
K
Karthik S.Comparing two watches, price sensitive
Share offer
M
Meera P.Wants personalised engraving
Send options
Most asked today“Is this available in my size?”
TodayCLINIC #12Sample data
84Enquiries
22Ready to book
9Callbacks due
Follow-ups for the day
R
Rahul M.Asked the cost of a knee consult
Offer a slot
S
Sneha K.Prefers a female doctor
Call today
I
Imran A.Checking insurance cover
Send details
Most asked today“How much will this cost?”
TodaySHOWROOM #03Sample data
58Showroom visits
17Test drives to book
4Deliveries at risk
Follow-ups for the day
V
Vikram T.Wants a test drive on Saturday
Book today
D
Divya N.Comparing finance options
Send plans
A
Arjun P.Waiting on a delivery date
Confirm date
Most asked today“What is the on-road price?”
TodayCAMPUS #05Sample data
97Enquiries
26Campus visits to book
12Callbacks due
Follow-ups for the day
R
Rohan's parentsAsked about fees and placements
Call today
P
Priya S.Interested in scholarships
Send details
A
Aman K.Wants to visit the campus
Book visit
Most asked today“What are the fees?”
TodaySITE #21Sample data
41Site visits
15Revisits to book
11Follow-ups due
Follow-ups for the day
S
Suresh and LataWant a 3 BHK, asked about loans
Book revisit
P
Pooja V.Asked to see another unit
Call today
N
Naveen G.Asking about possession date
Send update
Most asked today“When is possession?”

Illustration with sample data. Your own numbers appear once your pilot is running.

How it works

Hear. Decide. Act. Learn. Repeat.

One loop that keeps getting smarter.

The platform

One platform. Every conversation.

It listens, understands and acts, so nothing falls through.

Hear

Every conversation

Stores, field and calls, in 22 Indian languages.

Understand

Clear signal

Raw conversation becomes insight your team can trust.

Act

Nothing falls through

The right follow-up reaches the right person at the right time.

Grow

Built around you

Tailored to how your business already works.

Three channels

Wherever people talk, we listen.

Field sales, call center and in-store. One platform, one view of the customer.

Channel 1

Field sales

Visits and meetings captured on the go.

Channel 2

Call center

Every call, understood.

Channel 3

In store

Walk-in conversations at the counter.

One platform · Three channels
Every sector

Built for every sector.

From the shop floor to the front desk.

How a pilot works

Live in days, not weeks.

1
💬
📞
AI

Connect

Tell us about your business and your channels.

2
Your channels
Your process
Your goals

Tailor

We shape it around how your team already works.

3

Grow

See results and keep improving.

What we need

A short call about your channels and goals.

What you get

A pilot tailored to your team, with results you can review.

Pricing

Simple, based on your locations and channels. Scoped on the first call.

Why us

Built to be hard to copy.

Voice + video together

Two streams, one understanding.

Live, not after the fact

Help arrives mid-conversation.

Visit to revenue

One platform, one loop.

Gets smarter daily

Every outcome trains the next.

Trust

Private and secure by design.

Your data stays yours

Clear ownership, built around your policies.

Consent first

Works with clear on-site signage.

Built with security in mind

Privacy sits at the core of the design.

Read our privacy approach →   Request our security overview →
The team

Who is behind it.

RS

Rashmi Sehgal

CEO

MD

Mukunda Dwarkanath

CTO

FAQ

Good questions.

Yes. On-Ground.AI supports 22 Indian languages, even when they are mixed in one conversation.

Your data stays yours. Consent comes first, with clear on-site signage, and privacy sits at the core of the design.

Live in days, not weeks. Tell us about your business and we'll scope a pilot.

Yes. It is tailored to how your team already works.

Talk to us

Let’s hear your real world.

Tell us a little about your business and we’ll get back to you.

or email sales@on-ground.ai

The real world is talking. Start listening.

Built for every sector. Live in days, not weeks.

Book a demo